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Success! Heng from Cambodia raised $925 to fund an ear procedure to regain his hearing.

  • $925 raised, $0 to go
to go
Fully funded
Heng's treatment was fully funded on November 11, 2021.

Photo of Heng post-operation

July 19, 2021

Heng underwent an ear procedure to regain his hearing.

Heng had successful surgery to remove his cholesteatoma, which relieves him of his symptoms of pain, hearing loss, and discharge. He can now return to a full life without worrying about the infection coming back. He’s able to hear and no longer has discharge, which he said was embarrassing for him. His family is thankful to the staff and for the success of his operation.

He’s glad about the outcome, “I am so happy that I will be able to hear better and will not have infections anymore. I can return to work as a nurse and communicate with my team better.”

Heng had successful surgery to remove his cholesteatoma, which relieves him of his symptoms of pain, hearing loss, and discharge. He can now...

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June 28, 2021

Heng is a 31-year-old nurse at a government hospital in Cambodia. His wife works as an accountant and together they have a young son who is five-years-old.

When Heng himself was five-years-old, he had a severe ear infection. This infection caused a cholesteatoma, or an abnormal skin growth, to develop in his ear. Due to the abnormal growth, he experiences ear discharge, pain, and hearing loss. It is difficult for him to hear and communicate with others

Fortunately, Heng has now traveled to our medical partner’s care center to receive treatment. On June 28th, he will undergo a procedure to surgically remove the cholesteatoma in his right ear. Our medical partner, Children’s Surgical Centre, is requesting $925 to fund this procedure. This covers medications, supplies, and inpatient care.

Heng is excited about the prospect of hearing again, “I hope the infection will go away so I can regain hearing and my ear drum will heal.”

Heng is a 31-year-old nurse at a government hospital in Cambodia. His wife works as an accountant and together they have a young son who is ...

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Heng's Timeline

  • June 28, 2021

    Heng was submitted by Sieng Heng at Children's Surgical Centre.

  • June 28, 2021

    Heng received treatment at Kien Khleang National Rehabilitation Centre in Cambodia. Medical partners often provide care to patients accepted by Watsi before those patients are fully funded, operating under the guarantee that the cost of care will be paid for by donors.

  • June 29, 2021

    Heng's profile was published to start raising funds.

  • July 19, 2021

    Heng's treatment was successful. Read the update.

  • November 11, 2021

    Heng's treatment was fully funded.

Funded by 17 donors

Funded by 17 donors

  • Cost Breakdown
  • Diagnosis
  • Procedure
On average, it costs $925 for Heng's treatment
Hospital Fees
Medical Staff
  • Symptoms
  • Impact on patient's life
  • Cultural or regional significance

​What kinds of symptoms do patients experience before receiving treatment?

A mastoidectomy is a surgical procedure that removes diseased mastoid air cells. A patient who needs a mastoidectomy will experience hearing loss, chronic ear infections, and possibly cholesteatoma—an abnormal skin growth in the middle ear. Cholesteatomas cause hearing loss and ear discharge. The cholesteatoma will erode bones in the middle ear and can eventually expose the brain and cause death in complicated, untreated cases.

​What is the impact on patients’ lives of living with these conditions?

Patients live with hearing loss and chronic ear infections.

What cultural or regional factors affect the treatment of these conditions?

Treated incorrectly or left untreated, an infected mastoid bone can cause hearing loss, persistent ear discharge, meningitis, temporary dizziness, and temporary loss of taste. Due to poor hygiene and limited education in rural Cambodia, patients are likely to experience complications and receive the incorrect treatment.

  • Process
  • Impact on patient's life
  • Risks and side-effects
  • Accessibility
  • Alternatives

What does the treatment process look like?

A mastoidectomy is performed with the patient asleep under general anesthesia. Surgeons will perform one of several different types of mastoidectomy, depending on the amount of infection present. These include: • Simple (or closed) mastoidectomy: The operation is performed through the ear or through an incision behind the ear. The surgeon opens the mastoid bone and removes the infected air cells. The eardrum is incised to drain the middle ear. Topical antibiotics are placed in the ear. • Radical mastoidectomy: This procedure removes the most bone and is usually performed for extensive spread of a cholesteatoma. The eardrum and middle ear structures may be completely removed. Usually the stapes, the "stirrup"-shaped bone, is spared to preserve some hearing. • Modified radical mastoidectomy: In this procedure, some middle ear bones are left in place, and the eardrum is rebuilt by tympanoplasty. After surgery, the wound is stitched up around a drainage tube, and a dressing is applied.

What is the impact of this treatment on the patient’s life?

This treatment will relieve chronic ear infections, hearing loss, and other symptoms caused by the infected mastoid bone.

What potential side effects or risks come with this treatment?

This treatment is highly effective, but it poses risks if performed by an inexperienced surgeon. The operation is near the facial nerve and the brain, so surgeons must be careful when operating. At Children's Surgical Centre, ENT surgeons only operate on cases about which they feel confident.

How accessible is treatment in the area? What is the typical journey like for a patient to receive care?

Care for this condition is not easily accessible in Phnom Penh. Only one other hospital performs ENT surgery, but care at that hospital is expensive. The ENT surgeons at our medical partner have a proven record of successful cases.

What are the alternatives to this treatment?

Once the infection stops responding to antibiotics, surgery is the only option.

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Meet another patient you can support

100% of your donation funds life-changing surgery.